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The Bluetooth connection is very weak; if the phone is to my right in the car, putting the earpiece in my left ear results in an intermittent signal. Turning the power on or off using the "mutlifunction" button is inconsistent, frequently requiring 2-3 attempts to get it to register. The volume, for both listening and speaking, is far too low, so in a car, I have to strain to hear what my correspondent is saying while shouting my own words so that I can be understood over the road noise.In short, it performs none of the functions one would like in a headset adequately, and is a near-complete failure of a product. This is a particularly disappointing headset. It's small and light, but that is all it has to recommend it.
Otherwise, oh well. If I can find a way to keep it in place, I may love it. At least it didn't cost a $100. I wanted to love this thing, based on all the glowing reviews, but I'm like a small number on here and other review sites (I read many many reviews before ordering) that cannot keep this thing in my ear for more than 5 to 10 minutes with any of the earpieces. It sounds good on both ends, but I honestly can't comment on anything other than that because of the above problem.My adult son has had one and really loved it with no problems.
Very good device, Easy to use and set up, fit is comfortable, sound quality is very good, and stand by /talk time are great, I have had a few other bluetooth ear pieces that fit better but sound was poor, longer stand by and talk time, but I figuerd if I was on the phone that long I need to re think my life, when I first purchsed it because of it's size I thought I would loose it, year and a half later my dog chewed it, Great device for the money.
The BAD news: I have heard that Samsung may be moving on to 'newer' models. IMO 9 out of 10 people who would try it will be a convert and never go back even to the touted Jawbone. I often forget I'm wearing the Samsung. At the end of the day, I am surprised I've worn it all day. It boggles the mind that anyone, even the brilliant Samsung engineers, could improve significantly on WEP410. The multiple-use main button is well placed so activation keeps the Samsung in place, unlike some other makers. The Samsung WEP410 is the loudest and clearest of the bunch by not just a little, but a wide margin. Volume control buttons are easy to use even during a phone call without taking the unit out of your ear or dislodging it.
The Samsung WEP410 performs so much better than any other bluetooth unit I have used, it makes one wonder why other makers are still trying -- I've owned many models from Motorola, Bluespoon, Plantronics, Jawbone, and many other makers. The frequency range determines the characteristic sound we recognize as a friend's voice. People I call often think I am calling from a land line. I never want to be without one. Compared to the worst (Plantronics) units I have had the Samsung has aced this critical performance criteria. One Motorola unit I had just hangs over the ear with a hook. Samsung has done it with the WEP410. Period.
Compared to what I paid for my first one a few years ago at $89, Samsung has paid off their engineering costs and now you can find it (Amazon) for as little as $29 (.). Some brands clip off the high frequency thus making both the caller and callee sound as if they were speaking from the bottom of the ocean with a mouth full of prunes. My WEP410 links with my Blackberry 8330 and that is part of the good voice quality of course (I had a new touch screen Blackberry Storm for a week, a great design, terrible sound quality - I returned it). The Samsung WEP410 is soooo good, I just bought a second unit. Plantronics has tried to redesign their units to fit into the ear like Samsung, but Plantronics units are painful after 40 minutes and they haven't figured out how the pliable soft formed rubber tips of the Samsung are far superior.
They'd best keep it in production and promote it. If so, they would forfeit the WEP410 only for dumb market reasoning. Specifically: any bluetooth needs to do three things *well*: 1) CONNECTION & CONTROLS: The WEP410 connects readily and the simple controls are intuitive. Not the WEP410: it's clarity and frequency range make people instantly recognizable.
Samsung=no pain, long time comfort.3) SOUND VOLUME & QUALITY. 2) COMFORT: well.here the Samsung WEP410 reigns supreme. This design makes the unit flop around with the slightest head movement.
It paired right up to the phone. The charger case is a handy way to keep the unit from getting damaged. I like the fact she can drive with both hands on the steering wheel while talking on the phone. I bought this headset for my wife for Christmas 2008 and it has worked great. I would highly recommend this headset. She likes the small size and the clarity of the sound. I did some research and this one had good marks. It seems to hold a charge pretty well.
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